Accessibility statement
The German version is authoritative.
We want everyone to be able to use our website easily – including people with a visual, hearing or mobility impairment, people with little computer experience and people whose native language is not German. This statement applies to the website www.praxisgundheim.de. It is based on the German Accessibility Strengthening Act (Barrierefreiheitsstärkungsgesetz; § 14 and Annex 3 BFSG).
What we offer
On this website, we provide information about the practice, the team, our services, opening hours, directions and emergency numbers. Patients can order a repeat prescription online, request a follow-up referral or send us a message or callback request. Applicants can apply for a job online. The website is available in several languages.
How the online services work
- You do not need an account and you do not need to log in.
- You fill in a form. If required information is missing, a list at the top of the form shows all the fields that you still need to check. Clicking on an entry takes you directly to the field.
- After sending, you will see a confirmation page. If we have questions, we will call you.
- The forms also work without JavaScript.
- You can also deal with any matter by phone or in person at the practice.
How we meet the requirements
This is based on the requirements of the Ordinance on the German Accessibility Strengthening Act (BFSGV) and the European standard EN 301 549, which refers to the Web Content Accessibility Guidelines (WCAG). We follow WCAG 2.2 at level AA. This includes, for example:
- large, easy-to-read text and strong contrast, also in your device’s dark mode;
- zooming up to 200 per cent, large text settings on mobile phones and use from a width of 320 pixels without scrolling sideways;
- full operation with the keyboard, a clearly visible focus and a ‘Skip to content’ link;
- clear headings, lists and labelled areas for screen readers;
- form fields with visible labels and clear error messages in text form;
- no time pressure when filling in forms: your entries are not lost, even if the form is open for a long time;
- no picture puzzles (CAPTCHA), no videos or sounds that start by themselves;
- the language of the page and of foreign-language words, such as the names of languages, is marked in the page code.
Compliance status
This website largely meets the requirements. This assessment is based on our own review (self-assessment); it has not yet been reviewed by an external body.
Known limitations
- Translations may be inaccurate. The German version is always authoritative.
- A test with screen readers such as NVDA or VoiceOver has not yet been carried out.
- Documents for download, for example PDF files, may not be fully accessible. On request, you can get the content in a different format.
- There is no Easy Read version (Leichte Sprache) yet. We try to use short sentences and simple words.
- Linked websites of other providers, for example the OpenStreetMap map, are not part of our website. The respective providers are responsible for their accessibility.
Report a barrier
Have you noticed a barrier, or do you need information in a different format? Please tell us:
- Phone: 06244 905072
- Email: info@praxisgundheim.de
- By post or in person: Praxis Gundheim, Greifenklaustraße 31, 67599 Gundheim
Market surveillance authority
If you believe that our website does not meet the accessibility requirements, you can contact the responsible market surveillance authority:
Marktüberwachungsstelle der Länder für die Barrierefreiheit von Produkten und Dienstleistungen (MLBF; market surveillance authority of the German federal states for the accessibility of products and services)
Carl-Miller-Straße 6, 39112 Magdeburg
Email: kontakt@mlbf-barrierefrei.de
www.mlbf-barrierefrei.de
Conciliation procedure
If you cannot use our website, or can only use it to a limited extent, because of a barrier, you can also apply for a conciliation procedure free of charge (§ 34 BFSG):
Schlichtungsstelle nach dem Behindertengleichstellungsgesetz (conciliation body under the German Disability Equality Act)
Mauerstraße 53, 10117 Berlin
www.schlichtungsstelle-bgg.de
This statement was prepared on 11 November 2026 and last reviewed on 12 November 2026.